Pause, check, protect
Safer phone habits
A message that creates panic or demands quick action deserves a pause. You are allowed to take your time.
If a text or call feels suspicious
- Pause. Do not tap a link, call a number in the message, or send money while you feel rushed.
- Do not share a code. A one-time sign-in code, password, or passcode should stay private, even if the caller says they are helping.
- Check another way. Contact the company or person using a number you already trust, such as the back of a bank card or its official app.
- Ask someone you trust. Show them the message in person. You can take a screenshot, but hide private details before sharing it.
- Delete or report it. Use your phone's report-junk or block option if you are comfortable. If not, ask a trusted person or your carrier for help.
Remember: A real bank, government office, or phone company should not need you to read out your password or sign-in code to prove who you are.
If you already tapped or shared information
Close the page. If you entered a password, change it from the official app or website using a trusted device, and contact the organization through a number you know. If you sent money or shared financial details, call your bank using the number on your card.
If you are in immediate danger, contact local emergency services. This website is an educational guide and cannot provide urgent assistance.