Step-by-step help

Phone guides

Pick the task you want to do. Follow each step slowly, and stop whenever you need a break.

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Handle a suspicious text

Know what to do when a message feels unexpected or urgent.

Read safety guide →
Before changing a setting: If a step does not look like what you see, stop and ask someone you trust. Do not share your passcode, password, or one-time verification code.

Choose your phone

Apple iPhone

Look for the Apple logo on the back, or find “iPhone” in Settings → General → About.

iPhone guides

Android phone

Android phones are made by companies such as Samsung and Google. Look for “Android version” in Settings → About phone.

Android guides